Service & support can be divided into:
Our triple A quality servers are very well maintained, regularly checked, updated and / or upgraded (hardware and software). In case server-related issues may occur, our server specialists will get to work and use their skills until all is working perfect.
MR Websites undertakes regular maintenance, updates and upgrades website software, makes database backups, carries out small changes to your website (at your request) and offers you 24/7 support in case you have any website related questions.
The here above mentioned small changes are for example: adjusting fixed website elements (such as text, pictures), small functional changes to website tools, adjustments to layout. All changes that last less than three hours of work per month and are no new features to the website, are considered as 'minor' or 'small changes'.
We always strive for a satisfactory answer and aim to address your case within 24 hours. When the MR Websites support is included in your package, these services cost you nothing.